- Delivery:
- Delivery is available throughout Europe.
- Delivery terms and costs are specified at checkout.
- Delivery will be made within the timeframe specified at the time of ordering.
- The store cannot be held responsible for delivery delays caused by events of force majeure.
- Returns:
- Returns of products are possible within 14 days of receiving the order.
- To make a return, the customer must contact the store via email or through the contact form specified on the store’s website.
- Products must be returned in their original condition, without being used or damaged.
- Return costs are borne by the customer, unless the received product is not in accordance with the order specifications.
- If the returned product is in compliance with the specified conditions, the store will refund the product value within 14 days of receiving the return.
- Return Address:
- The return address for products is located in Romania, Bucharest. Complete address details are provided at the time of requesting a return.
- The store cannot be held responsible for lost or damaged products during the return transport. Customers are advised to insure the parcel to avoid such situations.